The International Ship and Port Facility Security Code (ISPS Code) represents a significant change for the international maritime community in its approach to security, bringing together shipboard and port security to provide better protection for people, ships, cargoes and port infrastructure.

Port Protection

The Port of Felixstowe Port Security Plan outlines the procedures required to meet the standards set and monitored by TRANSEC, the Transport Security Division of the Department for Transport who have responsibility for implementing the ISPS Code in UK ports and ships.

The established Port Police Unit, supplemented by Contract Security Officers, provide comprehensive security services in support of the enhanced security measures. Stricter access control and identification requirements, increased searching of personnel and cargo, continuous patrolling and monitoring of the port estate and seaward approaches are just some of the many additional security measures which have been introduced.

As well as physical security measures the ISPS Code also defines a Security Management System. It is essential in the present climate that security is embedded in the culture of the port. Security is now as relevant to the whole workforce in everyday operations as safety and quality. Regular meetings with internal and external stakeholders, regular communications and poster campaigns are all part of increasing security awareness in the changed world post 9/11.

Port Police Unit

The Port Police Unit is a statutory police force committed to the prevention, detection and investigation of crime and any suspicious activity across the dock estate, working closely with other agencies and organisations to make the Port of Felixstowe a safe and secure environment for workers, customers and visitors alike. The Port Police Unit will continue to provide the port and its customers with an immediate response to calls for assistance or advice on security and related issues 24 hours a day.

Fire and Ambulance

A team of Fire and Ambulance personnel are immediately available in the event of fire, accident, chemical spillage and medical emergency on the Port. Assistance can be summoned immediately by dialling 4300 on the Port internal telephone system (01394 604300 from mobiles and outside telephones). Fire and Ambulance staff are on duty at the Port Fire Station 24 hours a day and if required a ‘paging’ system is operated to summon off duty staff to enhance the level of support at any emergency incident.

All Fire and Ambulance staff are trained to nationally recognised standards in all aspects of fire fighting, emergency rescue, medical emergencies and dealing with environmental issues. Close co-operation and liaison with Suffolk Fire and Rescue Service and The East of England Ambulance Services is maintained to ensure standards are met and in the event of an escalating incident a seamless handover of statutory responsibility is achieved.

Vehicles and equipment available 24 hours a day include two fire appliances, two emergency ambulances, an Environmental Unit and in the event of an oil spillage in the harbour or dyke system, 500 metres of oil boom and oil recovery equipment.

The Port of Felixstowe Fire and Ambulance Service is committed to providing a first class service to all staff and customers in a timely and professional manner whenever the need arises.