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Newsflash
Important VBS Notice - December 2008

In response to recent problems caused by some operators making block bookings during peak periods, the number of bookings available at these times will be temporarily increased to encourage all companies to behave responsibly when using the system.

In addition, and for the same reason, changes will shortly be made to the system to allow the number of bookings any haulier is able to access within the periods of concern to be capped.

For further information, please click here...

Welcome
Port of Felixstowe In Gates

The Port of Felixstowe introduced a Vehicle Booking System (VBS) at Trinity Terminal in early 2007.

Previously, the Port had experienced daily ‘peaks and troughs’ of hauliers arriving at the Terminal due to customer demand for certain delivery times. VBS places a limit on the maximum number of hauliers allowed in any one-hour period and, by allowing the Port to anticipate daily traffic flows, will help to ensure that sufficient resources are made available to meet demand.

The introduction of VBS at the Port of Felixstowe allows customers to play an active role in reducing the turnaround times for drivers arriving at the Terminal. As a result, drivers now receive a better service because the system has eliminated the previously high levels of rejections caused by missing, or incorrect, information, and ensures that queues in front of the gates at peak periods are manageable.

We believe that VBS, combined with our ongoing commitment to investing in the latest technology and equipment, will enable us to deliver a significantly enhanced level of service to our customers in the future.

For further information on VBS, please click here


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User Guide
This manual has been designed as a practical guide for users of the Vehicle Booking System (VBS).
Email Alerts
Operational information from the Port of Felixstowe.
Additional Information
View additional information and documents regarding VBS.
Latest News
December 2008 - Important Notice
Important information regarding the Vehicle Booking System.
July 2007 Newsletter
The latest information regarding the Vehicle Booking System.
 
[www.portoffelixstowe.co.uk] Port of Felixstowe Vehicle Booking System v2.8.0.0.