Vehicle Booking System

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Saturday, 04 February 2012

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Newsflash
	Registration Form We would ask that forms are returned to the Port of Felixstowe as soon as possible to ensure that access to VBS is maintained.
	Additional Information now available The following information has now been made available on this website for the benefit of the Haulage Community in the lead up to the launch of VBS2 on Monday 1st August 2011. Frequently Asked Questions New Features User Guide Parameters for the use of VBS Slots Shunter Exemption Application Form
	Make Time for Winter We all need time. Time to get to work, time to get home. Time to deliver goods around the country. When the weather isn’t great, travelling can take a little more time. By spending some of that time preparing for the snow and ice, we can all help keep the country on the move. That’s why we (at the Port of Felixstowe) are pleased to offer our support to the Highways Agency.

Welcome

The Port of Felixstowe introduced a Vehicle Booking System (VBS) at Trinity Terminal in early 2007.

Previously, the Port had experienced daily ‘peaks and troughs’ of hauliers arriving at the Terminal due to customer demand for certain delivery times. VBS places a limit on the maximum number of hauliers allowed in any one-hour period and, by allowing the Port to anticipate daily traffic flows, will help to ensure that sufficient resources are made available to meet demand.

The introduction of VBS at the Port of Felixstowe allows customers to play an active role in reducing the turnaround times for drivers arriving at the Terminal. As a result, drivers now receive a better service because the system has eliminated the previously high levels of rejections caused by missing, or incorrect, information, and ensures that queues in front of the gates at peak periods are manageable.

We believe that VBS, combined with our ongoing commitment to investing in the latest technology and equipment, will enable us to deliver a significantly enhanced level of service to our customers in the future.

For further information on VBS, please click here

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User Guide
This manual has been designed as a practical guide for users of the Vehicle Booking System (VBS).

Email Alerts
Operational information from the Port of Felixstowe.