The Vehicle Booking System – or VBS – is a real-time appointment system used by hauliers wishing to deliver or collect containers at the Port of Felixstowe.
The simple-to-use web-based system allows hauliers to select a time for their visit, enabling the port to proactively manage customer demand, providing a faster turnaround.
In addition, each time the haulier creates a new booking, VBS checks and confirms that the customer’s details are correct, thereby greatly reducing wasted journeys and expense caused by incorrect information
